FAQ list menu
- What is the difference between USB 2.0 and USB3.0?
-
►File Transfer Speeds : USB 3.0>USB 2.0,If your USB Flash Drive needs to read and load repeatedly, and you can select USB 3.0 as your device. However, if you only use it for normal usage, and you can select USB 2.0 as your device. In addition, USB Flash Drive file transfer speeds do not be affected by the network.
► Compatibility : If you use a USB 3.0 device to insert to a USB 2.0 port, the file transfer speed will downgrade as a USB 2.0 speed due to the compatibility. In contrast, if you use a USB 3.0 device to insert to a USB 3.0 port, it runs at the USB 3.0 speed because of the compatibility.
- Why my USB Flash Drive can not work?
-
► USB Port Issue : Please try another USB port.
► Computer Issue : Please try another computer and do it again.
► USB Flash Drive Problem : If you have tried the steps above, and it still does not work, please contact us for further assistance.
- The Warranty of BDmedia Customized USB Flash Drive?
-
We offer 1-Year Warranty for Customized USB Flash Drives.
If your USB Flash Drive products have defect problems, we can offer new ones for exchange. (under non-human factors)
However, if your USB Flash Drive products are damaged by human factors, we will charge the service fee
- How to access a single file which is larger than 4GB to the USB Flash Drive?
-
► FAT32 can only support a single file up to 4GB; as a result, if there is a single file larger than 4GB, it can not access the USB Flash Drive.
► Just Format the USB Flash Drive to NTFS or exFAT file system, and this problem can be fixed.
- How to avoid the files being deleted in a USB Flash Drive?
-
►You can refer to our Anti-Deletion USB Flash Drive service.
►The Anti-Deletion USB Flash Drive Features:
Files can not be deleted. (Only can be read-only)
Files can not be written. (Decrease the risks of virus invasion)
- A Good Choice with Low cost / High performance.— the PVC(Rubber Material) Customized USB Flash Drive
-
PVC is a soft material that can be applied to many different kinds of shapes, such as 2D-style, 3D-style products. We accept your idea design, and assist you to fulfill the goal. It can be your company logo, image, or even trademarks. Overall, the PVC molding cost is much lower, and the molding time is quicker than plastic, silicon, glass materials and so on. Thus, we highly recommend you to choose this service as your company iconic gifts.
► About PVC USB Flash Drive Service
(1) MOQ: 500-1000PCS
(2) Molding Time: 7-14 days (Depends on the specs.)
(3) Manufacturing Time: Proof Confirmed, 30-40 days (Depends on the specs.)
(4) Molding service fee: By the end-product’s complexity.
► PVC molding steps
(1) Client shall provide the LOGO, object different angle photos, and other details.
(2) BDmedia will provide the preview-image after receiving the information details above.
(3) Both sides shall confirm the preview-image, and agree to do the product molding.
(4) After the final product-check confirmation, the mass production will proceed.
Please refer Here to know more. (Samples)